PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to the washiscissor.com website (the “Site”). All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

USE OF SITE

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and we have no obligation to investigate the authorization or source of any such access or use of the Site. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Washi Scissor employee, host, or representative, as well as other members or visitors on the site is prohibited.

REVIEWS AND COMMENTS

Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as nonconfidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

INTELLECTUAL PROPERTY

The entire content included in this site, including but not limited to text, graphics or code is the property of Washi Scissor Company.  Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Washi Scissor Company products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Washi Scissor Company. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Washi Scissor Company. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

PRIVACY POLICY

Please review our Privacy Policy, which also governs your visit to this Site, to understand our practices. Our Privacy Policy is available at washiscissor.com/privacy-policy.

TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

ORDERING

Orders should be placed online using the shopping cart. If you encounter any difficulties, please contact us and we'll be happy to assist you. All orders must be prepaid by credit card or PayPal (Orders paid via PayPal e-checks will be held until PayPal advises your funds have been received). We reserve the right to cancel orders shipped to unverified PayPal accounts or those shipped to a third party. On Credit Card transactions, if the Bill To and Ship To are not the same, at our discretion, we will request a credit card verification.

SHIPPING 

THE INFORMATION BELOW IS ESTIMATED AND IS NOT GUARANTEED AS THE MAIL CARRIER MAY EXPERIENCE UNEXPECTED DELAYS. Lost or delyaed packages must be claimed through USPS and will be replaced at the discretion of Washi Scissor Company.  International customers, please note that your country may impose a duty on your package in accordance with the local laws. Please check with your local postal services for more information.

Domestic orders:
USPS Priority Mail - 2-3 business days
USPS Express Mail - 1-2 business days
 
Canada:
USPS Priority Mail - 7-10 business days
USPS Express Mail - 4-7 business days
 
All other international:
USPS Express Mail International - 6-9 business days
USPS Priority Mail International - 10-14 business days
 

CANCELLATIONS

Most orders are processed and shipped by 4PM EST on the same business day. If the order is received after 4PM EST, on a weekend or holiday, or after business hours, it will be processed and shipped by 4PM EST on the following business day. Orders can be cancelled prior to their shipment. If the cancellation request is received after shipment, you will need to return the order to us following our Return and Exchange Policy.

RETURNS AND EXCHANGES

Shears must be returned within 14 days from the day you receive your order. Damaged shears are subject to a 25% restocking fee. Shears returned in like new condition within the 14-day period will receive a FULL REFUND LESS SHIPPING OR ANY MISSING ITEMS. Shipping charges are not refundable and you are responsible for return shipping fees.

Returns or exchanges WILL NOT BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER AND FORM. Please call or email us to receive a return authorization form and write the RA number on your envelope. If we are unable to read your Return Authorization Number on your envelope, your return will not be accepted.

If you are exchanging: Return only the shear you would like to exchange with the authorization form that you will receive from us. If the new shear is priced higher, please include a payment for the difference. We will issue a refund within 5 business days for the difference if the new shear is priced lower. 

If you are returning for a refund: Return the shear along with everything included in the original package in order to avoid any deductions from your refund. Include the return authorization form that we will provide you. We will issue the refund within 5 business days after we receive your return. 

USER AGREEMENT

Customers should purchase products from Washi Scissor Company with the clear understanding that all products must be used at the customers own discretion. Washi Scissor Company shall not be held responsible for any damages to property or for any adverse physical effects (including injury or bodily harm) caused by insufficient knowledge or the improper use of a product. Washi Scissor Company reserves the right to update product prices at any time, for any reason. While we strive to maintain accurate and timely price information, we are not ultimately responsible for errors, omissions, or otherwise inaccurate prices on the website. The final amount of money due per order is always determined at checkout time, not during shopping cart selection.

Please send any questions or comments regarding this Site to:

Washi Scissor Company
18216 SE Heritage Dr
Tequesta, FL 33469
561-741-4188
info@washiscissor.com